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Prathiksha_Hass
Prathiksha_Hass
Level 2
February 1, 2018
Solved

Tracking Conversion pixels

  • February 1, 2018
  • 3 replies
  • 2329 views

Hi,

Please help me understand to get to the bottom of this issue.

Our website is an e-commerce website and with some recent changes we made to the code, I see in the conversion funnel that the conversion rate is zero.

Adobe has stopped tracking the checkout goal completion after the recent changes.

Can you guys please help me from where I can track if the Adobe conversion pixels are working correctly?

Thanks in advance.

Prathiksha.

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    Best answer by abhijmis

    Hi Prathiksha,

    You can use any debugger or packet sniffer tool to inspect the conversion pixel/server call.

    You can use Adobe Debugger or can also opt to use browser's own Dev Tools as well.

    3 replies

    A
    Adobe Employee
    abhijmisAdobe EmployeeAccepted solution
    Adobe Employee
    February 2, 2018

    Hi Prathiksha,

    You can use any debugger or packet sniffer tool to inspect the conversion pixel/server call.

    You can use Adobe Debugger or can also opt to use browser's own Dev Tools as well.

      Prathiksha_Hass
      Prathiksha_HassAuthor
      Level 2
      February 5, 2018

      Hi Abhijeet,

      Thank you for the inputs. It helps.

      Can you also help me understand how I can see the conversion in Adobe Portal?

      I jut want to make sure that I have all the set-up right before digger deeper into it.

      Thanks,

      Prathiksha.

      Gigazelle
      Adobe Employee
      GigazelleAdobe Employee
      Adobe Employee
      February 8, 2018

      Navigate to the checkout page on your site and open the debugger bookmarklet. You'll see the variables that are firing on that page. If you don't see any checkout events, you'll know that there is an issue with your implementation that you'll want to resolve.

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