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October 16, 2015
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track abandonment and returns

  • October 16, 2015
  • 1 reply
  • 736 views

Hey guys,

Need some help: I am trying to see what is the best way to see if my donation form were left incompleted and then visitor came back and complete the form in 30, 45, 90, 120 days?

Is there a way to track that? How?

Thank you

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Best answer by devinderbanga

Hi

There are two ways that i can think of are as follows :

1. You can extend the cookie expiry time and set a new cookie which could be parsed to site catalyst as eVar with respect to the another eVar which hold the userID.

2. You can store UserID with the date in another variable . Later on you can pull data in excel and manipulate according to it.

Regards

Devinder

1 reply

devinderbanga
devinderbangaAccepted solution
Level 6
October 16, 2015

Hi

There are two ways that i can think of are as follows :

1. You can extend the cookie expiry time and set a new cookie which could be parsed to site catalyst as eVar with respect to the another eVar which hold the userID.

2. You can store UserID with the date in another variable . Later on you can pull data in excel and manipulate according to it.

Regards

Devinder