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Level 2
May 18, 2023
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  • May 18, 2023
  • 2 replies
  • 2008 views

Hi I get this message when I try to login to Adobe Analytics . Is it a server issue or my registration should be renewed ? 

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Best answer by Jennifer_Dungan

There is currently an issue that said it's impacting some users (Adobe Journey Optimizer... but being part of the Experience Cloud this can sometimes impact Analytics), and there was an issue earlier today (Analytics)... it's possible that one of those was impacting you?

 

https://status.adobe.com/

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
May 18, 2023

There is currently an issue that said it's impacting some users (Adobe Journey Optimizer... but being part of the Experience Cloud this can sometimes impact Analytics), and there was an issue earlier today (Analytics)... it's possible that one of those was impacting you?

 

https://status.adobe.com/

Level 2
May 19, 2023

Thank you @jennifer_dungan for your response . Do you know how long would it take to resolve also how would I raise a support ticket for the same on adobe ? if you have any url or link to raise an SR then please let me know . Thank you so much .

 

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 19, 2023

If you are still having issues now, I would open a ticket.... I hope you get the issue resolved!

Krishna_Musku
Community Advisor
Community Advisor
May 19, 2023

@alnkaiuahishx9saAre you still facing the above issue?