Support Product Lifecycle - Omniture 14/15 Anaytics | Community
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craigtarr
craigtarr
Level 2
July 29, 2016
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Support Product Lifecycle - Omniture 14/15 Anaytics

  • July 29, 2016
  • 1 reply
  • 746 views

Is there a link that outlines the support model/lifecycle for the Omniture & Analytics products? Or a discussion thread that I haven't been able to find?

Other software vendors have explicit timelines for supporting products, especially legacy when newer, better, faster, advanced toolsets exist. Just wondering when Omniture is going to be sunset.

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Best answer by jantzen_b

Our product teams try to give our customers plenty of notice to update their implementation any time a product is deprecated. Here is a few examples of products and their end of support periods:

https://helpx.adobe.com/support/programs/eol-matrix.html

 

1 reply

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
March 3, 2021

Our product teams try to give our customers plenty of notice to update their implementation any time a product is deprecated. Here is a few examples of products and their end of support periods:

https://helpx.adobe.com/support/programs/eol-matrix.html

 

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