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I'm facing an issue with firefox browser version 34.0.5 and 20.0. I'm not able to access Sitecatalyst due to following causes. Once Sitecatalyst home page it is completely loaded I can type Company/Username/Password but version button has been hidden. So i am getting an error "Please choose a valid version".
Please help me out, Please find the screenshot for your reference.
Note: I'm absolutely fine with all other browser like IE, Chrome, safari.
Solved! Go to Solution.
Hi Suresh,
In case clearing the cache and cookies even with a system restart has not resolved the issue, I would suggest that you connect with ClientCare team with help of one of the Supported User in your organization to get the issue analyzed and troubleshooted.
~Kaushal
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Please find another screenshot 20.0 firefox browser.
Hi TanmayM / Kaushal,
I have cleared all cache and cookies everything , even though it's not working still getting same bug.
I had restart my system also, but its this issue has not been resolved.
Thanks
Suresh
I`ve the same problem
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Hi Suresh,
I had the same issue multiple times. Most of the times it was resolved after clearing the cache of the browser. Once or twice(very rare) I even had to restart my machine to ultimately get the issue resolved.
~Kaushal
Hi,
Could you please try to clear your browser cache and open sitecatalyst in a new tab?
Do let me know if that works. Thanks!
TM
Hi Suresh,
In case clearing the cache and cookies even with a system restart has not resolved the issue, I would suggest that you connect with ClientCare team with help of one of the Supported User in your organization to get the issue analyzed and troubleshooted.
~Kaushal
Views
Replies
Total Likes
Views
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Replies
Views
Likes
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