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SOLVED

Site Section Report is not working

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Level 2

Hello,

My site section report is not working properly.

The implementation team already checked the data layer on the plugin (which is fine) and also on the DTM. Everything looks ok, but somehow it's still not reporting any metrics.

What could possible cause an issue on the site section report?

thank you

Filipa

1 Accepted Solution

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Correct answer by
Employee Advisor

I've browsed several pages on your site, and none of them are reporting any values within the channel variable (this is the variable that populates the site sections report). I'd recommend going in once again and making sure that not only are your rules configured correctly, but verify they are by using the adobe debugger. More info on the debugger can be found here:

https://marketing.adobe.com/resources/help/en_US/sc/implement/debugger.html

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3 Replies

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Level 6

Could you share the site name so we can have a look with the debugger?  

Avatar

Correct answer by
Employee Advisor

I've browsed several pages on your site, and none of them are reporting any values within the channel variable (this is the variable that populates the site sections report). I'd recommend going in once again and making sure that not only are your rules configured correctly, but verify they are by using the adobe debugger. More info on the debugger can be found here:

https://marketing.adobe.com/resources/help/en_US/sc/implement/debugger.html