Single Page Visits is more than entries | Community
Skip to main content
ильяд72498898
July 2, 2019
Solved

Single Page Visits is more than entries

  • July 2, 2019
  • 3 replies
  • 2087 views

Hello. I have a trouble with bounce rate counting. I use following formula: single page visits / entries. But when I'd built report with splitting on tracking code I see such picture:

You can see that BR (bounce rate) is more than 100%. Single Page Visits is more than entries. Could you help me with this problem:

1) Why bounce rate is so strange? Maybe problem is in formula.

2) Why single page visits is more than entries? Is problem in splitting or in something else?

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by David_Jerome

Hi, I believe that this is to do with tracking codes.

Do you still see this issue if you use day on the left hand side rather than tracking codes?

Whilst I can't comment on your exact logic, I would imagine that this has something to do with the tracking code not always being applied on entry page.

3 replies

David_Jerome
David_JeromeAccepted solution
Level 6
July 2, 2019

Hi, I believe that this is to do with tracking codes.

Do you still see this issue if you use day on the left hand side rather than tracking codes?

Whilst I can't comment on your exact logic, I would imagine that this has something to do with the tracking code not always being applied on entry page.

ильяд72498898
July 2, 2019

David, hi

Yes, when I look at splitting by day instead tracking code, picture is different:

I think that problem in splitting by tracking code, maybe counting BR by this way doesn't work with tracking codes

David_Jerome
Level 6
July 2, 2019

Yes - I think you are correct.

The flaw was assuming that all tracking code was always applied on the entry - but clearly in a small number of cases this is not happening.

Thanks

Dave