Should I reset evar? How long should it be in reset? | Community
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aagk123
Level 5
April 12, 2023
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Should I reset evar? How long should it be in reset?

  • April 12, 2023
  • 1 reply
  • 1924 views

We have an evar which is set up to track purchase id and expire on purchase event. But due to some tech issue the purchase event doesnt fire so the purchase ID keeps floating. No we have fixed the purchase event issue but how to get rid of the persisted evar values which is still floating around because of that our purchase ID gets inflated when counted every day. Should I reset evar? If yes how long it should be in reset mode?

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1 reply

Krishna_Musku
Community Advisor
Krishna_MuskuCommunity Advisor
Community Advisor
April 12, 2023

Yes, to get rid of persisted eVar values, reset is the best option. It will erase all the values which are persisting but will not erase the historical data and It will be done immediately.

    A
    aagk123Author
    Level 5
    April 12, 2023

    How long it should be kept in reset mode?

    Krishna_Musku
    Community Advisor
    Krishna_MuskuCommunity Advisor
    Community Advisor
    April 12, 2023

    I haven't done this in the past. But i think it's quick. There is no specific time limit i think.

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