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Best answer by Jennifer_Dungan

Nope, but there is a trick to making it work.

 

I am going to assume that you entered an email or a group of emails, and you got an error message about the recipient list being empty...  or you added some internal users and an external email and that email didn't stick...

 

When you type in (or paste in an email) that isn't tied to an account, you have to hit enter to make it stick. The email address should get the grey bounding box and an email icon applied, then you can schedule the workspace.

 

Initial State of entering an email:

 

 

After you enter an email, and hit "enter":

 

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
May 16, 2022

Nope, but there is a trick to making it work.

 

I am going to assume that you entered an email or a group of emails, and you got an error message about the recipient list being empty...  or you added some internal users and an external email and that email didn't stick...

 

When you type in (or paste in an email) that isn't tied to an account, you have to hit enter to make it stick. The email address should get the grey bounding box and an email icon applied, then you can schedule the workspace.

 

Initial State of entering an email:

 

 

After you enter an email, and hit "enter":

 

W
webmechanix2Author
May 16, 2022

Thank you! Where did you navigate to select those options? When I am in the reports section, I only see an option to download the report. Like below.

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 16, 2022

Ah.. you are using reports... most people are using Workspaces only (particularly with Reports being sunset next year), and that is where my screenshots came from. 

 

Removing this option may have been intentional to get people to transition to Workspace... The more you create here, the more you will have to rebuild and re-schedule next year.

 

-----

 

I'm willing to bet that the reason you still want to use Reports is due to the "mixed" graphing visualization that is available (bar for the current data, lines for the 4 weeks and 52 Weeks prior). Since we don't yet have that particular graphing capability yet, I am going to suggest using Excel and Report Builder in the mean time? This way you can create the connection to the data, then use Excel's graphing capabilities to make the mixed graph.

 

However, if you can live with it, just using a line graph visualization in Workspace can still represent the data and is a lot quicker to set up then Report Builder.

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