Segment Builder: How are Hits segmented when using "equals" for success events | Community
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C
cait_6
December 7, 2018
Solved

Segment Builder: How are Hits segmented when using "equals" for success events

  • December 7, 2018
  • 4 replies
  • 2217 views

I can't find documentation on how the "equals" comparison operator for success events works within Segment Builder.

In this particular scenario, I'd like to find the number of successful 3rd attempt logins. Intuitively, I would think I need to find hits that belong to a visit where the visit had exactly 2 failed login attempts then a subsequent successful login on the 3rd attempt. Apparently using this syntax does not actually mean Failed Logins are aggregating to 2 events within the visit since my final count is unrealistically low. How would I find all hits that belong to a visit where exactly 2 success events then another success event occurred?

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Best answer by Waqas_Rafiq

Hello,

It should work if you set the "scope" visit instead of hit. You can't have more than 1 hit per event, so based on your screenshot, the result will always be 0. If you set the scope to visit, that should solve what you are trying to achieve.

4 replies

Waqas_Rafiq
Waqas_RafiqAccepted solution
Level 4
December 10, 2018

Hello,

It should work if you set the "scope" visit instead of hit. You can't have more than 1 hit per event, so based on your screenshot, the result will always be 0. If you set the scope to visit, that should solve what you are trying to achieve.

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity Advisor
Community Advisor
December 10, 2018

Hi perhaps in this case the segment better suited would be Visit/Visitor based.

SO:

Show:Visit/Visitor

Then

Container:

Failed Logins equals 2

Then

Successful Login exists

C
cait_6Author
December 17, 2018

I have the container set to Visit. My thought process is I want all login events (hits) where a visit contains 2 failed login events then a success event.

C
cait_6Author
December 17, 2018

I think the issue might be related to how Adobe handles the "equals" logic for events. If the container is set to Visit, then does "equals 2" actually mean that Adobe is aggregating failed login events by visit? It doesn't seem to be since the events returned is nearly 0.

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