Scheduled reports and "send file" not working from Workspace

Forum|Forum|7 years ago
February 6, 2018
4 replies
2720 views

Hi all

Anyone who have experienced the same? Kind of a bif issue because, in our office, there are many poeple depending on sheduled report. Any help would be appreciated!

Kind regards,

Matias Klingsholm

Analytics

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Best answer by matiasklings

Hi Arun

The project has been saved, so it was not that which caused the error. However, looks like the problem has been solved somehow as we received (got spammed) with all the reports we didn’t get, all at once, yesterday. And this morning all received the usual scheduled reports they are used to get.

Someone, somewhere, fixed the problem somehow:p

If you can provide insight into what caused the problem that would be great. If not, that’s ok too.

Thank you.

Kind regards,

Matias Klingsholm

Fra: PratheepArunRaj

Sendt: 7. februar 2018 08:56

Til: Matias Klingsholm

Emne: Scheduled reports and "send file" not working from Workspace

Scheduled reports and "send file" not working from Workspace

created by PratheepArunRaj<https://forums.adobe.com/people/PratheepArunRaj> in Adobe Analytics - View the full discussion<https://forums.adobe.com/message/10159461#10159461>

PratheepArunRaj

Community Advisor and Adobe Champion

Dear Matias,

Once you save the Project in Workspace, "Send File on Schedule" should be activated by default.

It will be greyed out only if you didn't save the Project in Workspace. Can you check this once again?

Thank You!

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

matiasklingsAuthorAccepted solution

Level 3

Hi Arun

The project has been saved, so it was not that which caused the error. However, looks like the problem has been solved somehow as we received (got spammed) with all the reports we didn’t get, all at once, yesterday. And this morning all received the usual scheduled reports they are used to get.

Someone, somewhere, fixed the problem somehow:p

If you can provide insight into what caused the problem that would be great. If not, that’s ok too.

Thank you.

Kind regards,

Matias Klingsholm

Fra: PratheepArunRaj

Sendt: 7. februar 2018 08:56

Til: Matias Klingsholm

Emne: Scheduled reports and "send file" not working from Workspace

Scheduled reports and "send file" not working from Workspace

created by PratheepArunRaj<https://forums.adobe.com/people/PratheepArunRaj> in Adobe Analytics - View the full discussion<https://forums.adobe.com/message/10159461#10159461>