Scheduled reports and "send file" not working from Workspace | Adobe Higher Education
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matiasklings
matiasklings
Level 3
February 6, 2018
解決済み

Scheduled reports and "send file" not working from Workspace

  • February 6, 2018
  • 4 の返信
  • 2344 ビュー

Hi all

Anyone who have experienced the same? Kind of a bif issue because, in our office, there are many poeple depending on sheduled report. Any help would be appreciated!

Kind regards,

Matias Klingsholm

このトピックへの返信は締め切られました。
ベストアンサー Gigazelle

We performed a maintenance on our servers last week - Tuesday for the backend processing architecture, and Thursday for the front-end stuff. I'm willing to bet that it was due to that.

4 の返信

jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
February 7, 2018

Hi Matias,

I'm assuming you are using Analysis Workspace when you are getting this problem? I ask because this question is currently posted in our Experience Cloud catch all community. Once I confirm where you are getting the error from, I'll move the question to the correct community so our experts can advise.

Thanks,

Jantzen

matiasklings
matiasklings作成者
Level 3
February 8, 2018

Hi Jantzen

Yes it is Analytics Workspace. However it seems the problem has been fixed. We suddenly got spammed with all the reports we were missing from days back. And now people are receiving their reports as scheduled.

Thanks, best regards,

Matias

jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
February 8, 2018

I'll move this question over to the Analytics community in case they have some additional context around why that might have happened.

Gigazelle
Adobe Employee
GigazelleAdobe Employee回答
Adobe Employee
February 13, 2018

We performed a maintenance on our servers last week - Tuesday for the backend processing architecture, and Thursday for the front-end stuff. I'm willing to bet that it was due to that.

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