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preethi271
preethi271
March 1, 2017
Solved

Scheduled Projects Not Being Sent

  • March 1, 2017
  • 1 reply
  • 1358 views

Hi There

My Scheduled projects in Omniture were being sent regularly, however since I started adding in a few more projects they seem to have stopped. Is anyone else experiencing the same problem? Keen to get this resolved asap so I can send out one project instead of multiple reports. 

Thanks

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    Best answer by Suhail_Parkar

    Hi Preethi -

    Yes, I'm also facing the same issue with report builder scheduler and Scheduled Reports Manager (.PDF reports). I would suggest, raise a ClientCare ticket for this issue.

    Also, please check with your internal IT Team if they have made some changes internally. Following is the document which includes the IPS which needs to be white listed at your end. You can use this list of ranges to alter your organization's firewall settings to allow log-in access 

    https://helpx.adobe.com/analytics/kb/adobe-ip-addresses.html 

    Best,

    -Suhail 

    1 reply

    Suhail_Parkar
    Suhail_ParkarAccepted solution
    Level 3
    March 3, 2017

    Hi Preethi -

    Yes, I'm also facing the same issue with report builder scheduler and Scheduled Reports Manager (.PDF reports). I would suggest, raise a ClientCare ticket for this issue.

    Also, please check with your internal IT Team if they have made some changes internally. Following is the document which includes the IPS which needs to be white listed at your end. You can use this list of ranges to alter your organization's firewall settings to allow log-in access 

    https://helpx.adobe.com/analytics/kb/adobe-ip-addresses.html 

    Best,

    -Suhail 

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