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SOLVED

Schedule File Export is not working for future dates from Adobe Analytics Workspace.

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Level 1

Hi,

I am facing issues while scheduling file export for a later date.

The ask is to schedule a Workspace report from starting from June every 90 days.

I am trying to set it up by using the below option from Share > Schedule File Report.

SoumyaMi1_0-1745320500438.png

 

It is showing me the below error while I am trying to hit "Send on Schedule"

SoumyaMi1_1-1745320500439.png

 

If I try to set it from today onwards it is getting saved, but the above error appears if we try to select future dates.

I wanted to know is there anything I am missing out on? And are we not allowed to schedule reports later with a custom frequency in Adobe Workspace?

1 Accepted Solution

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Correct answer by
Employee Advisor

The daily deliveries expire in a month, so in this case, if you use custom frequency set to 90 days, it won't work. It will work with 31 but not 90.

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5 Replies

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Level 6

Have you tried using the same future start date but an end date that is within a year of today? According to the documentation, "The end date must be within a year from the day the schedule is created or modified." In your case, this means a July 7, 2025, start date and an end date of something like April 21, 2026.

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Level 1

Hi @brentrad ,

Thank you for the above suggestion. 

However I tried to adjust the end date within a year of today April 21, 2026. The issue still persists with the below combination.

 

SoumyaMi1_0-1745336979534.png

 

Regards,

Soumya

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Correct answer by
Employee Advisor

The daily deliveries expire in a month, so in this case, if you use custom frequency set to 90 days, it won't work. It will work with 31 but not 90.

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Level 1

Thank you @FarazHusain this helps and the 31 day frequency is working.

So, is there any other way I can set it up with a 90 day frequency or the maximum window will be 31.

 

Regards,

Soumya

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Employee Advisor

Hey @SoumyaMi1, Unfortunately, there is a hard limit of 31 days. So, I'm unsure about any workarounds.