s.t() on button click loses tracking | Community
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Level 2
October 16, 2015
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s.t() on button click loses tracking

  • October 16, 2015
  • 2 replies
  • 816 views

I am making three different s.t() calls on button click and redirecting page from server side on the same click. I am seeing only one tracking call to omniture instead of 3 tracking calls , while seeing this on fiddler. Why my two other tracking calls lost. is that due to before sending the omniture request the redirection happened? Thanks in advance for your help.

Thanks,

Mahesh

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Best answer by Gigazelle

Hi Mahesh,

Based on the information you've provided, I'd recommend troubleshooting the issue by removing the redirect in your dev environment to see if all 3 calls fire. If they do, then the redirect would be your culprit. I'd recommend delaying the loading of a new page in time for the calls to go out so the s.t() functions have enough time to compile and send the web beacons to the Analytics servers.

2 replies

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

Hi Mahesh,

Based on the information you've provided, I'd recommend troubleshooting the issue by removing the redirect in your dev environment to see if all 3 calls fire. If they do, then the redirect would be your culprit. I'd recommend delaying the loading of a new page in time for the calls to go out so the s.t() functions have enough time to compile and send the web beacons to the Analytics servers.

devinderbanga
Level 6
October 16, 2015

Hi

 

As beacon need 500ms to compile completely , place a delay before redirecting.

Please let us know if you are still facing issue.

 

Regards

Devinder