Revenue getting associated to 'unspecified' bucket in Adobe | Community
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S
Smukherjee
September 22, 2020
Solved

Revenue getting associated to 'unspecified' bucket in Adobe

  • September 22, 2020
  • 3 replies
  • 2916 views

Hi, 

We have adobe analytics linked to our email channel. We are seeing 50% of our revenue be associated with 'unspecified' campaign instead of real campaigns. Has anyone faced this? 

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Best answer by khurshid

It will also help to validate if Campaign variable is being set every time. Also, if the visit is not breaking during the session.  

3 replies

I
Adobe Employee
isinhaAdobe Employee
Adobe Employee
September 22, 2020

Could you please check the expiration of the Tracking Code variable in the report suite settings? Perhaps there are many Hits where revenue is fired in the product string along with a purchase event without any Tracking Code value (persisting).

S
SmukherjeeAuthor
September 22, 2020
It is set to a week which is the default
khurshid
Adobe Employee
khurshidAdobe EmployeeAccepted solution
Adobe Employee
September 22, 2020

It will also help to validate if Campaign variable is being set every time. Also, if the visit is not breaking during the session.  

S
SmukherjeeAuthor
September 22, 2020
How do I check if campaign variable is being set every time? We suspect visit is breaking when the user moves from the website to the ecommerce site. Is there a way to fix that?
jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
December 3, 2020
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