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jyeow88
Level 2
October 16, 2015
Solved

Report Builder Tab Greyed Out

  • October 16, 2015
  • 1 reply
  • 796 views

I recently upgraded to Report Builder 5 for Excel because I needed access to new segments created from SiteCatalyst in Excel reports.

However after running a report builder query, the Excel tab gets greyed out (see image attached) and disables my ability to use report builder for that session.

With report builder 4.7, this occurred frequently and I could also "re-enable" report builder by simply saving the sheet using CTRL+S. However in Report Builder 5, this workaround is not working.

Any help would be appreciated. The features of 5.0 are very valuable so I want to hold off upgrading if there is a quick fix or workaround I can use to alleviate this problem.

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Best answer by jantzen_b

Since this is an older post, I'm assuming you've solved this issue. If others find this post, please contact customer care or ask a new question on the community.

1 reply

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
February 22, 2021

Since this is an older post, I'm assuming you've solved this issue. If others find this post, please contact customer care or ask a new question on the community.

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