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Report Builder add-in and Schedule Reports not working

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Level 1

Report Builder and Adobe Marketing Cloud scheduled reports are failing to send and manual updates through Report Builder in Excel are taking several hours and eventually failing. This seems to be an issue for many people in my organization - any guidance on how to fix this would be appreciated. 

1 Accepted Solution

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Correct answer by
Community Advisor and Adobe Champion

This sounds like it needs to be a Client Care ticket... 

 

In the meantime, it may be related to the ongoing issues in progress: https://status.adobe.com/

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Correct answer by
Community Advisor and Adobe Champion

This sounds like it needs to be a Client Care ticket... 

 

In the meantime, it may be related to the ongoing issues in progress: https://status.adobe.com/