Referring Domains not Populating

[mattb33671946]

I have configured what I think is the correct setup for capturing Referring Domain into Adobe Analytics via Launch.

Data Element

Name: Page Info - Referring Domain

Extension: Core

Data Element Type: Page Info

Default Value: Undefined

Force lowercase and Clean text are unchecked

Storage Duration: Session

Attribute: Referrer

Extension > Adobe Analytics > Global Variables > Referrer > %Page Info - Referring Domain%

I have verified that the Referrer value is being populated in the Adobe Experience Cloud Debugger, but I am not seeing any of these values being captured in Adobe Analytics > Reports > Referrers Report, Referring Domains or Original Referring Domains.

Please see attached screenshots.

I have verified these configurations with our Implementation Partner as correct.

Any ideas on what is missing?

[Ishan_Sinha_]

Hi mattb6639036​,

As a first step, could you check if internal URLs are correctly populated in Admin -> Report Suites -> select the report suite -> Edit Settings -> General -> Internal URL Filters?

[mattb33671946]

Nothing is currently populated in this area beyond what is shown in the screenshot below. 

The 1 Report Suite identified in the "Applies To" column is our Production environment and NOT the one I am using currently; we are currently sending data to a Staging Report Suite to hone our configurations. 

[Ishan_Sinha_ · Accepted solution]

Thanks mattb6639036​,

So that's the issue. Remove '.' and add domains that are internal to your organization. You will see the reports populating correctly as expected, going forward.

Hope this helps!

[mattb33671946]

Looks like that did the trick.  Thanks!