Product Name's showing up as Unspecified | Community
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TomEBG
Level 2
July 19, 2017
Solved

Product Name's showing up as Unspecified

  • July 19, 2017
  • 5 replies
  • 3109 views

Hi Analytics Community!

I was wondering if someone could help me with my product name report. I am getting a lot of product IDs that aren't populating their product names. I'm thinking it has something to do with the s.productName variable not pulling any data, however it might be that we do not have product names assigned so that the variable can pull from it.

I've attached the screenshot here. Any help is greatly appreciated.

Stomp Show Tickets in New York at Broadway.Showtickets.com

Thanks!

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Best answer by Hyder_Ziaee

Tom,

You may want to check who in your team is classifying the rest of the product names.

You can also do it by going to Admin > Classification Importer > Import File

Here are some links that will be helpful:

-Hyder

5 replies

Hyder_Ziaee
Adobe Employee
Adobe Employee
July 21, 2017

May I know what the Name report is? Is it a classification of Products report? If so, it maybe the data is not classified (yet).

TomEBG
TomEBGAuthor
Level 2
July 21, 2017

Hi hyderziaee​, Thanks for responding!

That's correct, it's a classification of the products report. It would be great if you could show me how that can be done.

if I click into the unspecified products, I can see their product IDs. Hope this helps clarify. Thanks!

Hyder_Ziaee
Adobe Employee
Hyder_ZiaeeAdobe EmployeeAccepted solution
Adobe Employee
July 21, 2017

Tom,

You may want to check who in your team is classifying the rest of the product names.

You can also do it by going to Admin > Classification Importer > Import File

Here are some links that will be helpful:

-Hyder

TomEBG
TomEBGAuthor
Level 2
July 25, 2017

Hi hyderziaee​, Thanks a bunch. I will follow the instructions and revert if I was able to fix it on my end. Thanks!

TomEBG
TomEBGAuthor
Level 2
July 25, 2017

Hi hyderziaee​,

If I update the product classification, will past data reflect that change? Or will the data change from the point it was updated?

Also, if I'm updating product classification on a periodical basis, what would you recommend be the best way?

Thanks!