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October 16, 2015
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Problems logging in to Adobe Analytics?

  • October 16, 2015
  • 2 replies
  • 686 views

Hi, we don't seem to be able to login to Adobe Analytics.
Every time we try to log in, get an error (see attached screenshot).

I know there have been a maintenance, but that was 13 hours ago.

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Best answer by Gigazelle

If you're having any issues logging in to Adobe Analytics, first check http://status.adobe.com - most of the time you'll see something going on. If not, you can give customer care a call or reach out via Twitter to see if there are any known issues.

2 replies

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

If you're having any issues logging in to Adobe Analytics, first check http://status.adobe.com - most of the time you'll see something going on. If not, you can give customer care a call or reach out via Twitter to see if there are any known issues.

October 16, 2015

Hi,

 

Apologies for the delay in responding. Are you still facing this error? Also please let us know how you are logging to Adobe Analytics(through the Marketing Cloud or directly from sc.omniture.com)?

 

Thanks

Nikhil