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September 5, 2024
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Pending actions to activate the report suite

  • September 5, 2024
  • 2 replies
  • 674 views

Hi, a few weeks ago I created a report suite and currently in the General Account Settings, I get a message that there is a pending change, and in the setting that says “Activated” it is with a “Yes” but there is a clock icon on the side.

 

When I click on it, it takes me to the company settings, where the action description says “Activating Report Suite” and the status is “Pending”. How can I fix this situation so that the report suite is activated?

 

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Best answer by Krishna_Musku

Hello @jbriceno,

If you can see 'Activating Report Suite' status is 'Pending' in Admin > All Admin > Company settings home > View Pending Actions path, reach out to Adobe Support to resolve. Usually, the pending actions require additional action from adobe. So reaching out to Adobe would help you resolve the pending action.

2 replies

Isha Gupta
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 5, 2024
Krishna_Musku
Community Advisor
Krishna_MuskuCommunity AdvisorAccepted solution
Community Advisor
September 5, 2024

Hello @jbriceno,

If you can see 'Activating Report Suite' status is 'Pending' in Admin > All Admin > Company settings home > View Pending Actions path, reach out to Adobe Support to resolve. Usually, the pending actions require additional action from adobe. So reaching out to Adobe would help you resolve the pending action.