Hi,
The reasons you may see someone reload a site--
1. Updates to the site and they aren't seeing it yet.
Example: Let's say a company has a new product released and the release date and time is about to happen. You will see people refreshing the site to see the update with the new product.
2. Content or Data didn't load properly (or at all) on the website. So the person refreshes it to see if it will load properly.
3. Dynamic content that is always updating.
I would say these are the most common reasons someone reloads a website.
Thanks,
Steven Hofheins | Technical Support