Order event still firing, when the user bookmarks the page and come back to Thank you page after visit expires | Adobe Higher Education
Skip to main content
C
cpahwa11
Level 2
January 13, 2022
解決済み

Order event still firing, when the user bookmarks the page and come back to Thank you page after visit expires

  • January 13, 2022
  • 2 の返信
  • 756 ビュー

Hi, 

Order event still firing when the user bookmarks the page, and comes back to Thank You page after visit expires.

 

How can we avoid this?

 

Thanks

このトピックへの返信は締め切られました。
ベストアンサー zxfdafgsdh

Hi @cpahwa11 To add on, It looks like the purchase event is firing every time someone visits the 'Thank You' page. I would also check this piece. Ideally, the purchase event should fire when the customer clicks to buy or checks out, before the Thank You page.

2 の返信

S
Adobe Employee
seunghyunc36227Adobe Employee
Adobe Employee
January 13, 2022

How about use a purchaseID when purchase? Than you could ignore showing purchase event on report.

Please check below.

https://experienceleague.adobe.com/docs/analytics/implementation/vars/page-vars/purchaseid.html?lang=en

    Z
    Adobe Employee
    zxfdafgsdhAdobe Employee回答
    Adobe Employee
    January 13, 2022

    Hi @cpahwa11 To add on, It looks like the purchase event is firing every time someone visits the 'Thank You' page. I would also check this piece. Ideally, the purchase event should fire when the customer clicks to buy or checks out, before the Thank You page.

    契約条件Accessibility statement

    Loading footer...