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Not authorized to access a metric


Level 1

You are not authorized to access this metric. Please submit this error id to Adobe Client Care for further diagnosis: fda8cdca-5bed-4654-9209-c6d4e8d4d36f


Help me out ASAP please!


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2 Replies


Community Advisor

Hi @krunalkmk 

In which scenario you're seeing this error? Is it possible you to post a screenshot or if you can elaborate more that will help to resolve the issues quickly. 


Level 10

I would advise to first contact your AA administrator as maybe you were added to the product profile restricting access to some components including the metric you are referring to.