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mmbb110
Level 9
September 10, 2020
Solved

need accout id

  • September 10, 2020
  • 5 replies
  • 3243 views

how do I find out my account ID to connect Adobe Analytics, and we do not have access to the Account ID in the UI. 

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Best answer by saumyag24417044

Hi @mmbb110 

 

If you are trying to login to Analytics via Experience Cloud (using either "Personal Account" or "School or Company Account" option), then your ID is your email address that is used to setup your account in Experience Cloud.

You can reach out to System Admin Users (not Analytics Product Admin) within your organization, who can access Admin Console and let you know the email address your account is setup with.

 

Additionally, when a system admin user sets you up in Experience Cloud (via Admin Console) you receive few welcome emails from Adobe, on the email address that is used for your account.

 

Let me know if this helps or if you are looking for any other information on account ID.

 

Thanks,

Saumya

5 replies

S
saumyag24417044Accepted solution
Level 4
September 10, 2020

Hi @mmbb110 

 

If you are trying to login to Analytics via Experience Cloud (using either "Personal Account" or "School or Company Account" option), then your ID is your email address that is used to setup your account in Experience Cloud.

You can reach out to System Admin Users (not Analytics Product Admin) within your organization, who can access Admin Console and let you know the email address your account is setup with.

 

Additionally, when a system admin user sets you up in Experience Cloud (via Admin Console) you receive few welcome emails from Adobe, on the email address that is used for your account.

 

Let me know if this helps or if you are looking for any other information on account ID.

 

Thanks,

Saumya

    S
    saumyag24417044
    Level 4
    September 10, 2020
    Could you please elaborate on your requirement. What tool/feature in adobe Analytics are you using for which an Account ID is required. A screenshot would be helpful.
    S
    saumyag24417044
    Level 4
    September 15, 2020

    Hi @mmbb110 

     

    Account ID is what appears in the external Adobe Campaign account. 

    Document Reference: https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/connectors/adobe-analytics-data-connector.html

     

    In case you are facing issues identifying it in the Campaign account, you may reach out to Campaign support team by raising a ticket via Admin Console (supported users only).

     

    Thanks,

    Saumya

      M
      mmbb110Author
      Level 9
      September 16, 2020
      Thanks @2769389 I have reached out to support for this information.
      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      September 16, 2020
      Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
      M
      mmbb110Author
      Level 9
      September 17, 2020

      I learned that the Account ID is not needed for ACS integration with AA, the doc provided earlier was for ACC.

      https://docs.adobe.com/content/help/en/campaign-standard/using/integrating-with-adobe-cloud/working-with-campaign-and-analytics/configure-campaign-analytics-integration.html

       

      The above document should be useful for anyone tying to integrate ACS with AA.

      S
      saumyag24417044
      Level 4
      September 17, 2020
      @mmbb110 - Thank you for sharing the details. Per the screenshot you had shared, it seemed you are trying to use ACC integration (which is via Data Connectors in AA) for which you'd need the Account ID. If ACS integration suits your requirement, you can go ahead as per the document. Thank You!
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