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evansls
October 16, 2015
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Mobile OS Version

  • October 16, 2015
  • 3 replies
  • 1966 views

I have a technical need within SiteCatalyst to identify which mobile OS version that is reaching our corporate website. Currently, within "Mobile > Operating System" it will only display: iOS, Android, etc with no version number to be found.

For example, within a user agent contains a lot of information that SiteCatalyst could technically slice, but it currently doesn't out of box. I validated if Google Analytics provides this type of data and I was able to prove that it does therefore I would suspect SiteCatalyst would have a method. I reached out to Client Care and I was told SiteCatalyst does not provide this data, because their third party partner Device Atlas doesn't provide it.

It would be most appreciative if there was existing knowledge how I could at least capture the user agent data and slice it to identify the specific OS version number even if I have to write a custom plug-in. I'm simply looking for feedback/knowledge how someone who needed this exact data accomplished this goal.

Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7
Mozilla/5.0 (Linux; U; Android 4.0.3; ko-kr; LG-L160L Build/IML74K) AppleWebkit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30
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    Best answer by Alexis_Cazes_

    Hi,

     

    Since the last MR these information should be available directly from the Technology reports that you can find under Visitor Profile >> Technology.

    The last MR is November 14 2013. If you apply the pre-configured segment "Visits from Mobile devices" then you should only get data from mobile devices.
    So you actually do not need to make any new implementation to capture this data and by using the data under the Mobile section (like devices ...) and the Technology reports you should obtain just what you are looking for.

     

    On a side note, Adobe does capture the user-agent by default, it is not displayed in SC but you can obtain it by extracting Data feed. (column user_agent)

    Here is what is the last release notes :

     

    On November 18, 2013, mobile web browsers and mobile operating systems will be reported on the Browsers, Browser Types, and Operating Systems reports in marketing reports & analytics. The following list contains the impact of this change to reporting:

    • Browsers Report: Mobile devices are currently reported as “None” on this report. After this change, “None” will be replaced with specific versions of mobile browsers.
    • Browser Types Report: Mobile browsers are not currently included on this report, so after this change you’ll see an increase in volume on this report proportional to the amount of mobile browser traffic received by your report suite.
    • Operating Systems Report: Mobile devices are reported as “Not Specified” on this report. After this change, “Not Specified” will be replaced with specific versions of iOS, Android, and other mobile operating systems.

        
    Do not hesitate to let me know if you have any question.

    Best regards.

     

    Alexis Cazes

    3 replies

    Alexis_Cazes_
    Alexis_Cazes_Accepted solution
    October 16, 2015

    Hi,

     

    Since the last MR these information should be available directly from the Technology reports that you can find under Visitor Profile >> Technology.

    The last MR is November 14 2013. If you apply the pre-configured segment "Visits from Mobile devices" then you should only get data from mobile devices.
    So you actually do not need to make any new implementation to capture this data and by using the data under the Mobile section (like devices ...) and the Technology reports you should obtain just what you are looking for.

     

    On a side note, Adobe does capture the user-agent by default, it is not displayed in SC but you can obtain it by extracting Data feed. (column user_agent)

    Here is what is the last release notes :

     

    On November 18, 2013, mobile web browsers and mobile operating systems will be reported on the Browsers, Browser Types, and Operating Systems reports in marketing reports & analytics. The following list contains the impact of this change to reporting:

    • Browsers Report: Mobile devices are currently reported as “None” on this report. After this change, “None” will be replaced with specific versions of mobile browsers.
    • Browser Types Report: Mobile browsers are not currently included on this report, so after this change you’ll see an increase in volume on this report proportional to the amount of mobile browser traffic received by your report suite.
    • Operating Systems Report: Mobile devices are reported as “Not Specified” on this report. After this change, “Not Specified” will be replaced with specific versions of iOS, Android, and other mobile operating systems.

        
    Do not hesitate to let me know if you have any question.

    Best regards.

     

    Alexis Cazes

    J
    JillsMatthew
    October 16, 2015

    You can use dynamic variables to capture user agent into an s.prop/eVar

    e.g. s.eVar1=s.prop1="D=User-Agent"

    You might need to extract this data through datawarehouse if there are more than 1,000,000 unique user agents per month.

    Alternatively, you can use processing rules to capture only selected user agents. e.g. If user-agent contains xxxx then overwrite value of eVar1/prop1 with user-agent 

     

    J

      jabeen_ali
      jabeen_ali
      October 16, 2015

      The Mobile OS has different versions.A mobile OS is an operating system that is specifically designed to run on mobile devices such as mobile phones, smartphones, PDAs, tablet computers and other handheld devices.

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