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Adobe Employee
November 3, 2021
Solved

Mobile Metric - Counting of the "First Launch"

  • November 3, 2021
  • 2 replies
  • 2214 views

Hello!

 

I understand that the "First Launches" metric is triggered on the first run after an installation or a re-installation.

In terms of "re-installation". does the first launches get triggered when I upgrade the app and re-start (Version Number changes)?

Or is it only counted when the app is completely deleted and then re-install? 

 

Thank you so much for the help!

 

 

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Best answer by VaniBhemarasetty

@unjiba Ideally, "First Launch" will not get triggered when an "upgrade" happens

2 replies

Adobe Employee
November 3, 2021

Ideally, "First Launches" won't be counted when the app is upgraded.

UnjiBaAdobe EmployeeAuthor
Adobe Employee
November 3, 2021

Thank you!

VaniBhemarasetty
Adobe Employee
Adobe Employee
November 3, 2021

@unjiba Yes, First Launch will be triggered on the first run after an installation or a re-installation and upgrades are triggered on the first run after an upgrade or when the version number changes.

 

You can read about it here

 

https://experienceleague.adobe.com/docs/mobile-services/using/get-started-ug/mobile-metrics/metrics-reference.html?lang=en

 

Hope this helps

UnjiBaAdobe EmployeeAuthor
Adobe Employee
November 3, 2021

Hi @vanibhemarasetty 

 

Thanks! but I already read the guide and definition but I was wondering if the first launch would trigger when the app is "reinstalled" for the "upgrade". I guess not?

 

Thank you!

 

 

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe EmployeeAccepted solution
Adobe Employee
November 3, 2021

@unjiba Ideally, "First Launch" will not get triggered when an "upgrade" happens