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SOLVED

Mobile Marketing "Read Only" as admin

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Level 1

I'm an admin, but when I go to report suite settings within the mobile marketing site, it says read only. Hovering over that message pops up the following: 

"You are seeing this page in Read Only mode as you are not an admin user."

Anyone know what the problem is?

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Landon,

This is happening cause you are not part of the Mobile App Admin group.

  • Login to SiteCat and go to Admin > User Management > Users
  • Search for your login account username and click on it
  • In the Access section you will two boxes with names of groups (pre-defined and custom made) 
  • Select and move Mobile App Admin to the right and save the changes

You should be set 🙂

View solution in original post

2 Replies

Avatar

Correct answer by
Employee Advisor

Hi Landon,

This is happening cause you are not part of the Mobile App Admin group.

  • Login to SiteCat and go to Admin > User Management > Users
  • Search for your login account username and click on it
  • In the Access section you will two boxes with names of groups (pre-defined and custom made) 
  • Select and move Mobile App Admin to the right and save the changes

You should be set 🙂

Avatar

Level 1

Hyder Ziaee wrote...

Hi Landon,

This is happening cause you are not part of the Mobile App Admin group.

  • Login to SiteCat and go to Admin > User Management > Users
  • Search for your login account username and click on it
  • In the Access section you will two boxes with names of groups (pre-defined and custom made) 
  • Select and move Mobile App Admin to the right and save the changes

You should be set 🙂

 

Thanks!