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landon_hulet
landon_hulet
August 3, 2016
Solved

Mobile Marketing "Read Only" as admin

  • August 3, 2016
  • 2 replies
  • 1220 views

I'm an admin, but when I go to report suite settings within the mobile marketing site, it says read only. Hovering over that message pops up the following: 

"You are seeing this page in Read Only mode as you are not an admin user."

Anyone know what the problem is?

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    Best answer by Hyder_Ziaee

    Hi Landon,

    This is happening cause you are not part of the Mobile App Admin group.

    • Login to SiteCat and go to Admin > User Management > Users
    • Search for your login account username and click on it
    • In the Access section you will two boxes with names of groups (pre-defined and custom made) 
    • Select and move Mobile App Admin to the right and save the changes

    You should be set :)

    2 replies

    Hyder_Ziaee
    Adobe Employee
    Hyder_ZiaeeAdobe EmployeeAccepted solution
    Adobe Employee
    August 3, 2016

    Hi Landon,

    This is happening cause you are not part of the Mobile App Admin group.

    • Login to SiteCat and go to Admin > User Management > Users
    • Search for your login account username and click on it
    • In the Access section you will two boxes with names of groups (pre-defined and custom made) 
    • Select and move Mobile App Admin to the right and save the changes

    You should be set :)

      landon_hulet
      landon_huletAuthor
      August 3, 2016

      Hyder Ziaee wrote...

      Hi Landon,

      This is happening cause you are not part of the Mobile App Admin group.

      • Login to SiteCat and go to Admin > User Management > Users
      • Search for your login account username and click on it
      • In the Access section you will two boxes with names of groups (pre-defined and custom made) 
      • Select and move Mobile App Admin to the right and save the changes

      You should be set :)

       

      Thanks!

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