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SOLVED

Mobile Devices - how soon are new phones added to the lookup list?

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Level 2

We're keen to see the absolute latest launched mobile phones in our 'Mobile Device' dimension, to see how they're interacting with our site(s). However, some very recent ones, such as these two below, are not yet displaying:

  1. Samsung Galaxy Z Flip5 ...
  2. Samsung Galaxy Z Fold5 ...

In the 'Mobile Dimensions' page URL https://experienceleague.adobe.com/docs/analytics/components/dimensions/mobile-dimensions.html?lang=... it mentions that:

"Digital Elements [https://www.digitalelement.com/] publishes updates periodically to recognize new/updated devices"

 

However, how periodic/frequent are these updates please? Thanks

1 Accepted Solution

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Correct answer by
Employee

Hey @Biggsy50 These look-ups are usually updated in each monthly maintenance release. So, I believe these would be updated in the upcoming ones.

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2 Replies

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Correct answer by
Employee

Hey @Biggsy50 These look-ups are usually updated in each monthly maintenance release. So, I believe these would be updated in the upcoming ones.

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Level 2

@fhusain FYI - the latest Samsung Z Fold5 & Z Flip5 phones started appearing under our 'Mobile Device' dimension on Wednesday 23rd at 5pm BST ... so thank you. This was approximately 12 days after they were officially released on Friday 11th August.