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April 2, 2022
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Missing Segment comparison from panels

  • April 2, 2022
  • 2 replies
  • 1654 views

I wanted to compare using segment comparison from the panel but I am missing this in my panel.  Please help.

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Best answer by PratheepArunRaj

Dear sandeep334,

I hope Adobe Analytics 'Select' package didn't include Segmentation IQ which might be the reason.

Check with your Adobe Analytics Account Manager for double confirmation. If it is a bug, they should resolve it, or else they would give you an absolute answer. 

I don't see any problem with user access.

Thank You, Pratheep Arun Raj B (Arun) | NextRow DigitalTerryn Winter Analytics

 

2 replies

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
April 4, 2022

Dear sandeep334,

I hope Adobe Analytics 'Select' package didn't include Segmentation IQ which might be the reason.

Check with your Adobe Analytics Account Manager for double confirmation. If it is a bug, they should resolve it, or else they would give you an absolute answer. 

I don't see any problem with user access.

Thank You, Pratheep Arun Raj B (Arun) | NextRow DigitalTerryn Winter Analytics

 

April 4, 2022

Thank you! I will check with the admin.

VaniBhemarasetty
Adobe Employee
Adobe Employee
April 5, 2022

@sandeep334  Yeah, it does seem to be package feature,

You can check here on features supported in different packages

https://business.adobe.com/in/products/analytics/compare-adobe-analytics-packages.html

where Segment IQ is not there for "Select "

You can reach out to client care as well to know which package your org belong to

April 6, 2022

Thanks Vani! My admin team confirmed the same.