Missing an AnalyticsResponse event! in Assurance

Forum|Forum|2 years ago
February 14, 2023
2 replies
4695 views

Hi!

I've been having issues with Assurance. We are getting the message "Missing an AnalyticsResponse event!" but it doesn't say what it means. Does anyone knows what it could be?

Thanks!

Veronica

Analytics

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Best answer by Jennifer_Dungan

Sorry but, where can I expand "Request Overview"?

It's right above "Post-Processed and Request Details"

it's normally collapsed by default, since when things are working, you don't have to check it all the time.. but if things are broken.. this is a good indicator.

Jennifer_Dungan

Community Advisor and Adobe Champion

May I ask where you are seeing this error? I was using Assurance earlier today and I didn't see such an issue.

Is this a new app you are testing? Did you update any extensions recently, or make any large changes in the app that could explain issues with tracking?

V

veronoboaAuthor

Level 2

Hi Jennifer,

This appeared suddenly, as far as I know we didn't make any changes. This is an app that we've been using for over 2 years now. This is the first time that we've gotten this issue. I've checked the App Id that we are using and it is all okay. Don't know what could be the problem.

Veronica

Jennifer_Dungan

Community Advisor and Adobe Champion

Ok.. so tracking IS coming through... As in there is post-processed data???

Seeing the context variables is only the first step... you actually need the Request Overview and Processed Data to confirm a complete tracking success....

If you have all of that it might mean that there is some issue with the new validation scripts in Assurance.... If you don't have that, I would say something in the app broke...

For the record, the framework update I mentioned earlier... the one that broke all our tracking... we could see the Analytics Events (all the context variables were being "set".. but it wasn't actually sending to the server (Request Overview and Post Processed area were empty)

H

hguenther

Hi, I also get "Missing an AnalyitcsResponse event!" due to a time-comparison bug shortly after assurance initialization.
I created a specific GitHub Issue but did not receive any answers yet:
https://github.com/adobe/aepsdk-analytics-android/issues/58

Greetings,

Hanno

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