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FrankL42
July 8, 2016
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Measure E-Mail usage (open an E-Mail)

  • July 8, 2016
  • 1 reply
  • 594 views

How can we measure when a user opens an E-Mail?

We successfully added the img tag as described in the documentation and this seems to work and get loaded as well. But we cannot find any evidence in adobe analytics reports. In which Report would we find evidence? Or, did we miss some additional setup things?

This is the Image tag, that is part of the E-Mail:

<img src="https://sitexyz_removed/b/ss/sitexyzproperty_removed/5?cmp_campaign=test1&cmp_content=open&cmp_source=Bike+to+Work&cmp_medium=newsletter" height="1" width="1" border="0" alt="">

Many thanks for your Support.

Frank

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Best answer by TanmayMathur

Hi Frank,

Did you check the Campaign> Tracking Codes report? 

If everything else is fine, you should see some numbers against Campaign ID 'test1' in the tracking codes report. 

Tanmay

1 reply

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
July 11, 2016

Hi Frank,

Did you check the Campaign> Tracking Codes report? 

If everything else is fine, you should see some numbers against Campaign ID 'test1' in the tracking codes report. 

Tanmay

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