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October 16, 2015
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Marketing Channel Processing Rules

  • October 16, 2015
  • 1 reply
  • 1107 views

I accidentally created a marketing channel rule I want to remove.  Is there any way to remove it?  

Just got off the phone with client care and they said there was no way to delete it and my only option would be to clear out the rules in the config. and move to the bottom of the process rules list.  

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Best answer by jaspresi

Hi, we can certainly delete the Marketing channel processing rules. However there is a open bug for the same and under progress.

Please open a ticket with ClientCare supplying details (Company, Report suite) and then the incident can be linked to the open bug.

Workaround:

1. Like you mentioned, move the rule at the bottom in the list.

2. Create a condition based on the variable which you have not implemented yet. Like evar250 for an instance.

 

Regards,

Jaspreet

1 reply

jaspresi
Adobe Employee
jaspresiAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

Hi, we can certainly delete the Marketing channel processing rules. However there is a open bug for the same and under progress.

Please open a ticket with ClientCare supplying details (Company, Report suite) and then the incident can be linked to the open bug.

Workaround:

1. Like you mentioned, move the rule at the bottom in the list.

2. Create a condition based on the variable which you have not implemented yet. Like evar250 for an instance.

 

Regards,

Jaspreet