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Marketing Channel Issue

_sangeetas18054
Level 2
Level 2

Hi guys,

 

I have got 2 questions in regards to marketing channels

 

How can I exclude checkout.telstra.com.au from my referring domain ?

I have put this in my internal URL filter but still getting the checkout values in my marketing channel details  

_sangeetas18054_0-1606820386821.png

_sangeetas18054_1-1606820500265.png

Also what can I do to get the referring domain instead of request.getheaderreferer 43555

 

 

4 Replies
yuhuisg
Community Advisor
Community Advisor

How can I exclude checkout.telstra.com.au from my referring domain ?

In your Referring Domains-related Marketing Channel Processing Rules, select the "ignore hits matching internal URL filters" checkbox.

Screenshot 2020-12-01 at 10.35.42 PM.png

Also what can I do to get the referring domain instead of request.getheaderreferer 43555

This might have something to do with your particular website and how the browser's document.referrer gets set. Or maybe there's another Marketing Channel Processing Rule that causes this.

_sangeetas18054
Level 2
Level 2

yeah I have checked this already but I haven't put is first page of visit in it 

_sangeetas18054_0-1606875355828.png

May be that is why it is coming like that ?

_sangeetas18054
Level 2
Level 2

@yuhuisgThanks for your reply but I have made the changes to marketing channel processing rules yesterday in dev suite 

_sangeetas18054_1-1606958505973.png

 

and today I am still seeing the checkout.telstra.com.au in referring domain 

_sangeetas18054_0-1606958426683.png

and also I did expire the marketing channels so it is effective from the change time 

 @PratheepArunRaj