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SOLVED

Marketing Channel Color

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Level 1

How do I change the Marketing Channel Color (all the channel names have the same color)?

1713722_pastedImage_0.png

Thanks,

BK

1 Accepted Solution

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Correct answer by
Employee Advisor

Looks like a bug to me, please submit a request at clientcare@adobe.com

View solution in original post

13 Replies

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Community Advisor
  1. Go to report suite > Marketing Channel > Marketing Channel Manager > Channel color (last column in your screenshot).
  2. Click on each Color Box to select the desired color option (27 options) > select a different color for each marketing channel.
  3. Don't forget to hit save to apply the selected colors.

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Level 1

I already tried that Asheesh.

Here's the error am seeing:

1713723_pastedImage_0.png

Thanks,

BK

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Community Advisor

Humm, try not to change color for channel 18 and save it. looks some issue in channel18

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Level 1

It's not only for channel 18, it's for anything am trying to change (same error)

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Employee

KrishnaAnalytics​ This seems like an issue to me, Can you submit a request with clientcare@adobe.com, we can raise this as a bug and review.

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Correct answer by
Employee Advisor

Looks like a bug to me, please submit a request at clientcare@adobe.com

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Community Advisor

Yes! It looks a bug across login companies. I can't change the color of the marketing channel as well, getting the same error.

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Level 1

Ye, this seems to be a bug. But I just found a turn around. Copied all the Marketing Channel setting from dev report suite (setting this as template) to prod suite. This resolved my problem.

Anyways, thanks for helping me.

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Community Advisor

No offense! but isn't the correct answer to the question "How do I change the Marketing Channel Color (...)? should be below

  1. Go to report suite > Marketing Channel > Marketing Channel Manager > Channel color (last column in your screenshot).

  2. Click on each Color Box to select the desired color option (27 options) > select a different color for each marketing channel.

  3. Don't forget to hit save to apply the selected colors.

1715737_pastedImage_0.png

I know due to bug it's not working currently but it should not change the answer of the question? Lmk 

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Level 4

Hi,

The color still cannot be changed today, when this could be solved?

Best,

ZZ

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Level 4

Hey Krishna,

Could you pls tell me how to copy channel rule settings across report suites? I only find function to copy processing rule not marketing channel processing rule

thanks,

ZZ