Majority of traffic falling into "none" bucket for marketing channel | Community
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dwe19682396
July 14, 2022
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Majority of traffic falling into "none" bucket for marketing channel

  • July 14, 2022
  • 1 reply
  • 857 views

When I go to view traffic by marketing channel, the majority is falling into the "none" bucket. I have the marketing channel and processing rules configured but still, this is occurring. Any thoughts on why?

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Best answer by Jennifer_Dungan

Maybe you can share some of the details of the actual rule sets... and then in your workspace try to bring in some of those items and see if they map to the data.

 

---------------------------------------

 

For Instance... maybe you are using the default rule:


"Paid Search"

Matches Paid Search Detection Rules

 

 

Is your "Paid Search" Detection correctly configured?

 

Admin > Report Suites > (Choose Suite) > General > Paid Search Detection

 

---------------------------

 

You have some other custom rules there, and I see that a lot of them contain "2 rules"... 

 

Are you using "If ALL of the following are true" or "if ANY of the following are true", maybe you have the wrong selector here, that you have one OR the other, but not both, but your rule is looking for both together... that could be causing the rule to fail....

 

 

Without seeing more details of your rules, we can only guess at what might be failing, but double checking how your rules are built, then checking your data in your Workspace to see if the data you expect to map is present would be the best place to start.

 

Good luck!

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 15, 2022

Maybe you can share some of the details of the actual rule sets... and then in your workspace try to bring in some of those items and see if they map to the data.

 

---------------------------------------

 

For Instance... maybe you are using the default rule:


"Paid Search"

Matches Paid Search Detection Rules

 

 

Is your "Paid Search" Detection correctly configured?

 

Admin > Report Suites > (Choose Suite) > General > Paid Search Detection

 

---------------------------

 

You have some other custom rules there, and I see that a lot of them contain "2 rules"... 

 

Are you using "If ALL of the following are true" or "if ANY of the following are true", maybe you have the wrong selector here, that you have one OR the other, but not both, but your rule is looking for both together... that could be causing the rule to fail....

 

 

Without seeing more details of your rules, we can only guess at what might be failing, but double checking how your rules are built, then checking your data in your Workspace to see if the data you expect to map is present would be the best place to start.

 

Good luck!