Lowered Activity Map

Forum|Forum|3 years ago
January 12, 2023
1 reply
5173 views

Hi,
Our's Activity map has lowered down in last quarter. What are the possible ways to troubleshoot to find out why this has happened?

Analytics

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Pablo_Childe

Community Advisor

Often times when Activity map tagging is lost it can be related to things like

-Implementation of SPA code(Angular for single page app) so links are no longer tagged.

- custom JS code used to activate link clicks vs actual reg standard html links

-Broken analytics code on pages that contributed to stats before.(check pagenames and page views of older time frame and compare)

JyotiSharmaV

Author

Community Advisor

None of the scenario meets my scenario. We have not done any changes like that. What should I look for in that case

JyotiSharmaV

Author

Community Advisor

Hard to be more detailed but seems data elements or datalayer itself is not intact any more.

Check if you see Content Policy errors as well..(might be new browser version got stricter).

If datalayer is blocked or messing up some data element then this is definitely a source of apparent dropped traffic as you aren't capturing all users properly.

All the errors that I was observing were happening due to one of the chrome extensions I have been using it. So, disabling it has removed all the errors from the console and we are again back to ground zero to find this data-science-mystery of trendline has gone down.

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