Lowered Activity Map

Forum|Forum|3 years ago
January 12, 2023
1 reply
5182 views

Hi,
Our's Activity map has lowered down in last quarter. What are the possible ways to troubleshoot to find out why this has happened?

Analytics

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Pablo_Childe

Community Advisor

Often times when Activity map tagging is lost it can be related to things like

-Implementation of SPA code(Angular for single page app) so links are no longer tagged.

- custom JS code used to activate link clicks vs actual reg standard html links

-Broken analytics code on pages that contributed to stats before.(check pagenames and page views of older time frame and compare)

JyotiSharmaV

Author

Community Advisor

None of the scenario meets my scenario. We have not done any changes like that. What should I look for in that case

JyotiSharmaV

Author

Community Advisor

Also try checking the following:

It may also be related to certain browsers / OS combinations...

By any chance does your suite also collect data from a Mobile App? Activity Map isn't part of Mobile App traffic.. could the tracking be shifting from Web to Mobile App (meaning higher traffic, but less "region" tracking)?

Are you getting higher "one and done" traffic, as in users are coming to the site, viewing one page, then leaving...

I did run that and I found every month we have a different set of browser versions that contributed to web clicks and all over a sudden all declined in November and onwards

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