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mitchell_teixei
mitchell_teixei
Level 3
October 16, 2015
Solved

Link Tracking Event Never Fires (all else OK)

  • October 16, 2015
  • 3 replies
  • 1966 views

Hello - I would like to track custom links and when they are clicked, I'd like those clicks to register as events as well.

I see everything tracked EXCEPT for the events...  any ideas?  (please see code below)

 

Thanks for any ideas/suggestions, etc!

 

jQuery(document).ready(function($) { $(".TabbedPanelsTab").each(function() { $(this).click(function(event) { // when someone clicks these links event.preventDefault(); // don't open the link yet s.linkTrackVars="eVar9,events,prop16"; s.linkTrackEvents="event6"; s.events="event6"; s.prop16=$(this).text(); s.eVar9=$(this).text(); s.tl(true,'o',$(this).text());    // create a custom event }); }); });   
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Best answer by Alexis_Cazes_

I checked the code that you provided and it looks fine. The event should in theory be sent.

can you please check with a packet monitor like httpfox or charles :

1.If the image request is sent successfully : you should have a status of 200 ok

2.What is sent in the image request : you should be able to see any variables being sent. The pe parameter should be equal to lnk_o

Here is the list of all the parameters that can be sent : https://microsite.omniture.com/t2/help/en_US/sc/implement/index.html#kb-using-digitalpulse-debugger

The common cause of link tracking not working is that there is not enough time for the image request to be sent

3 replies

Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
October 16, 2015

I checked the code that you provided and it looks fine. The event should in theory be sent.

can you please check with a packet monitor like httpfox or charles :

1.If the image request is sent successfully : you should have a status of 200 ok

2.What is sent in the image request : you should be able to see any variables being sent. The pe parameter should be equal to lnk_o

Here is the list of all the parameters that can be sent : https://microsite.omniture.com/t2/help/en_US/sc/implement/index.html#kb-using-digitalpulse-debugger

The common cause of link tracking not working is that there is not enough time for the image request to be sent

T
tyroneb64955636
October 16, 2015

I've been having this issue for a while and cannot figure it out.  Did you ever figure it out?  It seems as if the s object changes when it gets into the s.tl function.Any insight will be helpful.

Thanks in advance

Updated with code.  

function navTrkEvent(elem, evnt) { elem.each(function() { jQuery(elem).click(function() { s.linkTrackVars = 'events,prop73,prop74'; s.events = s.linkTrackEvents = evnt; s.prop73 = jQuery(this).text(); s.tl(this, 'o', s.prop73); }); }); }

The function is called like this

navTrkEvent('div.ib-content','event75');

What I have observed is everything looks fine as I step thorough the code.  meaning s.events is set to event75 and the other variables are set correctly.  Once I step into the s.tl function, s.events is NOT set correctly, but s.prop73 IS set correctly.  I take this to mean that I'm looking at the same s object  

TBattle

Alexis_Cazes_
Alexis_Cazes_
Level 10
October 16, 2015

Hi Tyrone,

 

If you provide more details on your issue I can look into it. If you opened a separate post please provide the link and I will look into into it.

 

Best regards.

 

Alexis Cazes

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