Key metric summary comparison date range won't clear | Community
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adam_mehring
January 25, 2024
Question

Key metric summary comparison date range won't clear

  • January 25, 2024
  • 1 reply
  • 1000 views

Using Adobe Analytics for performance measurement of our website. Using the 'key metric summary' visualization, I am not able to clear the field 'comparison date range' even though it is optional. The default is 'previous month,' and when I click 'x' to clear the field, it gets stuck loading and never updates (see attached photo). If I click build, the comparison date range persists. Does anyone else have this problem, and any solutions?

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    1 reply

    MandyGeorge
    Community Advisor and Adobe Champion
    MandyGeorgeCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    January 25, 2024

    @adam_mehring  I hadn't tried this before, but just did and got the same error as you, non-stop spinning.

    If you build the viz with the comparison date range, and then go into the settings and deselect "show comparison percentage and trendline" and that should have the same effect as removing the comparison date range in the building portion.

     

      Jennifer_Dungan
      Community Advisor and Adobe Champion
      Jennifer_DunganCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      January 26, 2024

      This is a good solution.. however, @adam_mehring I think the initial issue should be reported as a bug. You're right, if the field is optional, you should be able to remove it.

      A
      adam_mehringAuthor
      January 26, 2024

      Thanks Jennifer. Are you able to report the bug? Not sure if I'm able to from my account given my permissions under the corporate account.

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