Is there a way to see exactly what are the top 5 most common user journeys a customer takes to get to a website? | Community
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user70977
Level 3
September 29, 2023
Question

Is there a way to see exactly what are the top 5 most common user journeys a customer takes to get to a website?

  • September 29, 2023
  • 1 reply
  • 580 views

I've been using flow diagram but I'm having trouble to differentiate the different journeys and which are the most common paths. 

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1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 30, 2023

Yeah, honestly, I am not a big fan of the Flow diagrams either... I much preferred the old Reports Full Path Reports.

 

Even though we can't get that in Workspace directly, Jenn Kuntz did a Rockstar Tips event in 2022 showing how to export Flow Diagram data and using Excel to transform it into a similar "Top Flows" display

 

She wrote a blog post about it here (it's Tip #2):

https://www.digitaldatatactics.com/index.php/2022/02/11/summit-tips-tricks/

 

 

Good luck

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