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AngelDee77
AngelDee77
Level 4
October 23, 2020
Solved

Is my network block my Adobe Launch calls?

  • October 23, 2020
  • 1 reply
  • 3387 views

i'm using the clothing geometrix site on my local browser using a test web property i created in Launch.  i'm pretty sure i've set everything up correctly.  i can see the calls and i am using experience debugger and omnibug and i can see things working.  Only problem is the data isn't flowing into my report suite.  i've double checked this.  Is something blocking it?  I'm only using the DEV extension code, but i'm only sending the data to the matching report suite.  i'm not sure where i'm going wrong?

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Best answer by Andrey_Osadchuk

Check the tracking server, report suite ID, IP filters (Admin > Exclude by IP).

 
Best wishes,
Andrey Osadchuk | Launch Inspector, Analytics Connector, Bookmarks

1 reply

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
October 23, 2020

Check the tracking server, report suite ID, IP filters (Admin > Exclude by IP).

 
Best wishes,
Andrey Osadchuk | Launch Inspector, Analytics Connector, Bookmarks
    AngelDee77
    AngelDee77Author
    Level 4
    October 26, 2020
    Hi, i have opted out, and i've also tested myself incognito, and unfortunately still not feeding through. i'm really at a loss. i've liaised with our network team. They have a few urls which they categorised as SSC - not sure what that means. Maybe i need them whitelisted to get the data to pass?
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