Hi All,
I need some clarification about ECID cookie behavior. Currently, ECID cookies are set at the subdomain level, and we are planning to update the configuration so that they are set at the root domain for persistence across subdomains.
My doubt is: if an ECID already exists on a user’s browser, is it possible to prevent a new ECID from being generated when we change the cookie domain? Or is there any other way to migrate cookies without affecting previous users? If a new ECID is always created, is the only option to use visitor.setCustomerIDs() for logged-in users?
Has anyone implemented this type of migration, and what approach worked best?