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iPad Pro

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I am trying to find out the number of iPad Pro users who use our app. I've tried to drill down by devices and screen resolution and still cannot find it. Has anyone been able to pull this out of SiteCatalyst?

Thanks!

Katy

1 Accepted Solution

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Correct answer by
Level 10

Hi ,

iOS devices report their firmware version in their user agent string, not the device version. Therefore, it is difficult to break down iPhones by their corresponding device versions. Take the iPhone 5 user agent string, for example, (running iOS 6.1.3):

"Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25"

And compare it to an iPhone 4 (also running iOS 6.1.3):

"Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25"

The only JavaScript-recognizable difference between iPhone devices is currently screen resolution:

iPhone 3 and earlier versions: 480 × 320
iPhone 4 and iPhone 4S: 960 × 640
iPhone 5: 1136 × 640
iPhone 6: 1334 × 750
iPhone 6 Plus: 1920 × 1080
Because Adobe uses the device's user agent to populate mobile reports, it's currently impossible to obtain screen resolution without additional implementation. To help circumvent the limitation that iOS devices' user agent strings impose, use the following snippet of code. Pass it into a prop or eVar:

if (navigator.userAgent.indexOf('iPhone') > -1)
{s.eVarXX = screen.width + "x" + screen.height;}
This snippet first detects if the device is an iPhone. If it is, the code uses JavaScript to pull the screen resolution. Using this method allows you to at least distinguish between iPhone 5, iPhone 4, and previous generations.

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1 Reply

Avatar

Correct answer by
Level 10

Hi ,

iOS devices report their firmware version in their user agent string, not the device version. Therefore, it is difficult to break down iPhones by their corresponding device versions. Take the iPhone 5 user agent string, for example, (running iOS 6.1.3):

"Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25"

And compare it to an iPhone 4 (also running iOS 6.1.3):

"Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25"

The only JavaScript-recognizable difference between iPhone devices is currently screen resolution:

iPhone 3 and earlier versions: 480 × 320
iPhone 4 and iPhone 4S: 960 × 640
iPhone 5: 1136 × 640
iPhone 6: 1334 × 750
iPhone 6 Plus: 1920 × 1080
Because Adobe uses the device's user agent to populate mobile reports, it's currently impossible to obtain screen resolution without additional implementation. To help circumvent the limitation that iOS devices' user agent strings impose, use the following snippet of code. Pass it into a prop or eVar:

if (navigator.userAgent.indexOf('iPhone') > -1)
{s.eVarXX = screen.width + "x" + screen.height;}
This snippet first detects if the device is an iPhone. If it is, the code uses JavaScript to pull the screen resolution. Using this method allows you to at least distinguish between iPhone 5, iPhone 4, and previous generations.