DataWarehouse Request ID #20776454 returned with an error - "Internal error. Contact support." Please review this error and let me know how we can resolve this issue.
Thanks,
Christina Ward, WiserTogether, Inc.
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Hi Christina,
The Data Warehouse tool processes the file and then keeps the processed file on its server so that it can resend if needed. This file is kept for a few days (I think about a week) and then purged. Since you are trying to resend a file which was processed on February 6th, the server doesn't have that file any more and thus the error.
I have set the file to be reprocessed, and once that is done, it should resend the file. Hope that helps!
-Hyder
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Hi Christina,
The Data Warehouse tool processes the file and then keeps the processed file on its server so that it can resend if needed. This file is kept for a few days (I think about a week) and then purged. Since you are trying to resend a file which was processed on February 6th, the server doesn't have that file any more and thus the error.
I have set the file to be reprocessed, and once that is done, it should resend the file. Hope that helps!
-Hyder
Views
Replies
Total Likes