I have been getting "Unable to retrieve company mappings" since today | Community
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oceb
New Member
November 6, 2023
Question

I have been getting "Unable to retrieve company mappings" since today

  • November 6, 2023
  • 1 reply
  • 1443 views

Hey there, 

I have been getting this message since today, the report was running fine until today. API 1.4

Has anything changed?

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1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 6, 2023

There seems to be some ongoing issues on Adobe, maybe that's causing issues with the API?

https://status.adobe.com/

 

Maybe try again once the issue is over... if you are still having issues, I haven't heard of any new version deprecations, so you may have to contact Client Care to see if they can get error codes for the issue?

FarazHusain
Adobe Employee
FarazHusainAdobe Employee
Adobe Employee
November 8, 2023

A bug has been logged at our end. @oceb Can you please log a ticket as well and share the logs?

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