How to track client who reaches my portal and click a specific button from External Portal and differentiate them from Google search | Community
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Luca_Lattarini
Luca_Lattarini
Level 9
November 24, 2022
Solved

How to track client who reaches my portal and click a specific button from External Portal and differentiate them from Google search

  • November 24, 2022
  • 2 replies
  • 1404 views

Hello Team,

 

How to track client who reaches my portal and click a specific button from External Portal and differentiate them from Google search?

 

Thanks

 

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Best answer by VaniBhemarasetty

@luca_lattarini Try to create segments for these kind of scenarios, where you can include these conditions and apply to get the reporting visualization

https://experienceleague.adobe.com/docs/analytics/components/segmentation/seg-overview.html?lang=en

 

2 replies

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe Employee
Adobe Employee
November 24, 2022

@luca_lattarini  Can you please provide more details to your query?

 

Are you trying to look for visitors who have come to your website directly rather than from a search engine - google?

 

 

Luca_Lattarini
Luca_LattariniAuthor
Level 9
November 25, 2022

Hello @vanibhemarasetty ,

Yes understand the traffic from external portals and google with the final step of my funnel(click button).

In addition, I have a question: what if customer lands on my portal from external and does not complete the funnel. After 10 minutes from the same browser, customer  goes to google and land on my portal and complete the funnel. How can i differentiate these two flows by having same session?

Thanks,

Luca

 

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe Employee
Adobe Employee
November 25, 2022

@luca_lattarini setting up Marketing channel processing rules should help you in identifying your visitor's journey, who are coming to your portal from different sources.

 

Here is the documentation which helps you how to set processing rules for different possible scenarios from where the visitors can come to the website

https://experienceleague.adobe.com/docs/analytics/components/marketing-channels/c-rules.html?lang=en

 

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
November 25, 2022

Marketing Channels should be able to help you with this, assuming that you have set it up nicely.

Since you know that you have traffic coming from External Portal, I assume that you also have a Marketing Channel for that "External Portal" only. Otherwise, all of the traffic from External Portal would be lumped under the "Referral" channel.

Then, in your report, you can breakdown your traffic by Marketing Channels. You can then report on Natural Search vs External Portal traffic and conversions.

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