How to create a venn chart for different mediums | Community
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fern1
Level 5
July 18, 2023
Solved

How to create a venn chart for different mediums

  • July 18, 2023
  • 1 reply
  • 2576 views

Hi everybody!

I need to create a venn chart where I have the users from our app, the web, and the users that end up using both mediums.

We have a universal report suite and an eVar (in that RS) that gets each report suite separately (app and web). So I created two separate segments with our app and web RS but once I create the venn chart, it did not show me the users that cross over between those channels. how can I be having this visualization properly?

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Best answer by jeff_bloomer

OK - then, my next question is: Are you sending the cross-device tracking?  When I say that, you need to be implementing the Adobe Org Id in your URL Query String.  Some of the documentation may found here:
https://developer.adobe.com/client-sdks/documentation/mobile-core/identity/#visitor-tracking-between-an-app-and-the-mobile-web (Thank you, @jennifer_dungan).
The string will look something like this adobe_mc=TS%3D1607441030%XXXXXXXX%3D562695031XXXXXX76101150174457885561622%7CMCAID%3D2E43E234XXXXXXX-XXXXXXXX22E001283E%7CMCORGID%3D371C27E253DB0F910A490D4E%40AdobeOrg
Please note: This will ONLY work going from Native Mobile to Web.  Not the other way.

1 reply

jeff_bloomer
Community Advisor and Adobe Champion
jeff_bloomerCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 18, 2023

In your sentence above, you say "each report suite separately for App and Web."

Do you truly have two separate report suites for Native Mobile and Web that you are are consolidating in a Global Report suite, or have you truly moved both into a single report suite?  I cannot advise further until I have clarification on this piece first.

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    fern1Author
    Level 5
    July 18, 2023

    Sorry, I just realized I didn't explain it well..
    We have a global report suite in which we send all data from all websites and apps there (each site/app also has its own RS), like a master report suite. this is the one I've been trying to create the venn chart. 

     

    But in order to identify inside this global report which data is from each platform, with have an eVar called report suite that allows us to know the data from each channel so as to compare them.. 

    Sorry, Still think I'm confusing here.  ahha

    jeff_bloomer
    Community Advisor and Adobe Champion
    jeff_bloomerCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    July 18, 2023

    You also have another possibility to do tracking that could be considered a little more unorthodox by doing Internal Campaign Tracking.  This would be done by implementing an eVar that can be tracked just like Tracking Code is done now.  I can explain more, if this interests you.

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