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AngelDee77
AngelDee77
Level 4
July 11, 2023
Solved

Hit Depth and Entries confusion

  • July 11, 2023
  • 1 reply
  • 1895 views

HI

 

i have a scenario my ETL team want me to explain.  We have seen cases whereby there is a Visit Number = 99, and then the Hit Depth = 3.  They quesion why there is no Hit Depth 1 or 2.  Digging further, i could see there were not any any Page views, there were not any Custom Link Instances, but adding in Entries, i could see there was an entry.  So i'm trying to establish a story to tell here. To explain how we can have an entry, yet not a Page View or Custom Link Call.

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Best answer by Jennifer_Dungan

Is it possible your ECID isn't being set on all hits? So for this user, those hits don't have your custom ECID dimension, and therefore are excluded from the report?

 

 

Update, the easiest way to track the ECID as a custom dimension is to use Dynamic Variable notation:

 

s.eVarX = "D=mid";

 

or in your Adobe Launch tags:

 

Then you don't have to use the JS function to get the value, or try to extract from a cookie... if the call has the ECID (passed as "mid" in the request), this will automatically set that value into your dimension

 

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 11, 2023

Just checking to understand the context, but do you have any segments that are being applied at the panel level, or using a Virtual Report suite where the segment could be impacting the data being returned (i.e. the Hit Depth 1 and 2 are excluded by the segments)?

AngelDee77
AngelDee77Author
Level 4
July 11, 2023

Hello

The only thing i'm using is a segment saying ECID equals (then the number).

i'm not using a VRS or any other segment.

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 11, 2023

Is it possible your ECID isn't being set on all hits? So for this user, those hits don't have your custom ECID dimension, and therefore are excluded from the report?

 

 

Update, the easiest way to track the ECID as a custom dimension is to use Dynamic Variable notation:

 

s.eVarX = "D=mid";

 

or in your Adobe Launch tags:

 

Then you don't have to use the JS function to get the value, or try to extract from a cookie... if the call has the ECID (passed as "mid" in the request), this will automatically set that value into your dimension

 

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